Heat Pump Maintenance in Lake Oswego, OR 97034
“Aaron has performed every maintenance service for me since March, 2017, and I have the utmost confidence in his work. He is always thorough and prompt, and he does an excellent job of answering my questions and explaining the performance of my heat pump system to me. He is the best possible service person and a credit to his company.”
Air Filter Repair in Beaverton, OR 97007
“Aaron called and arrived within the appointment time provided the day before – so graciously set up by Jeanine.
Aaron has worked on my HVAC system before and was friendly and efficient, as usual. Also very happy with his technical skill, as he got right to diagnosing the problem and provided his recommendations on alternatives. Finished within about 15 minutes.”
Gas Furnace Maintenance in Tualatin, OR 97062
“We have used Ben's services twice now – once to service our air conditioning unit and recently to service our gas furnace. Each time they were nice and prompt on the phone, arrived during the scheduled time (see note below) and did the necessary maintenance needed, nothing more. Never once did they try to upsell us or say we needed something we didn't. The service technicians are top notch! HIGHLY RECOMMEND!!
The only negative thing I can mention (and it's not really that bad) is that they initially tell you over the phone a 4 hr window, but then they follow that up with an email which states a specific one hour window. So I thought our service would be during the one hr window in the email, but they actually came much earlier than that. So just a side note that it would be great if they could get their emails to more accurately reflect the estimated time of arrival.”
Gas Furnace Repair in Tigard, OR 97224
“Aaron had a very difficult crawl space to enter into. He was very professional,
diagnosed our issue immediately, and will return when the equipment has arrived for replacement.”
Air Conditioner Maintenance in Portland, OR 97202
Air Conditioner Maintenance in Lake Oswego, OR 97034
“I am very grateful to have found Ben's Heating & Air to fulfill my HVAC needs. I have had three maintenance appointments with them over the past few years, and I plan to be a dedicated customer. They are efficient, on-time, and thorough. Aaron is my regular service person, and he always explains to me what he is doing and how things work. They are a quality operation, and I would recommend their services to anyone, anytime.”
Gas Furnace Repair in Portland, OR 97229
“Customer service was exceptional, courteous and professional. Jennifer R. was very good at setting up a field service check by a technician to trouble shoot an issue with our 17 year old Trane gas furnace. The response time was timely and ahead of the original estimated time of arrival. We received prompt text and email notifications. The technician Aaron B. was knowledgeable and his trouble shooting of our furnace issue was thorough and pinpointed the problem. There was no pressure to immediately remedy the situation as the current weather conditions were mild enough to allow us to make some important decisions on whether to just replace the failing furnace part or upgrade to a newer more efficient furnace model based on the age of the unit we now have which is nearing the end of its performance life.”