“I left a review on google but I wanted to stop by your website and make sure you knew that I was very happy with your service today.

First of all everyone I interacted with was very nice and kind. I appreciated that you are also considered reliable in the Sr Estates where I live.

I love that you sent me a picture of the technician when you sent the notification as to when he was on his way. No one does that! It was an extra step that made me feel safe.

In addition I want to let you know this technician was really nice. Often the fellas who have come from other services seem to be bothered with my questions. But its my house and my equipment so I really appreciate it when the person in my house is willing to answer my questions.

I also really appreciated him showing me the bad part and showing me why it was bad. When I saw the new part I could clearly see the difference.

My AC is running beautifully now and I will be calling Bens Heating the next time I need a service checkup or something needs to be fixed.

Thank you so much for all your help!!!”