“Hello,
I am a long-term (I think 10-15 years) customer of yours, and a very satisfied one.
Joe H just serviced my furnace and as he has done on previous visits, he came on time, was very professional and courteous, explained the services he provided and any options I had, and overall was a pleasure to do business with.
He is a keeper!
Thank you.
Sue K”
– Susan K.