“Everyone I dealt with was a pleasure to work with. Lincoln built me a great quote and explained all my options for A/C units, and Chris and Kenny did a fast and seamless install. Will definitely be working with Ben’s for any home heating/air projects in the future.”
“Aaron has performed every maintenance service for me since March, 2017, and I have the utmost confidence in his work. He is always thorough and prompt, and he does an excellent job of answering my questions and explaining the performance of my heat pump system to me. He is the best possible service person and a credit to his company.”
“Aaron called and arrived within the appointment time provided the day before – so graciously set up by Jeanine.
Aaron has worked on my HVAC system before and was friendly and efficient, as usual. Also very happy with his technical skill, as he got right to diagnosing the problem and provided his recommendations on alternatives. Finished within about 15 minutes.”
“Justin and Zane were very professional and courteous. They were very thorough with every aspect of the inspection. I would highly recommend Ben's H&C. If any future issues come up, I'll be contacting them!”
“Zach worked very diligently to assist us with our heat pump issue. He made every effort in order to locate the problem and spent a long day of hard work. I’m taking a few minutes to let everybody know how much I really appreciate businesses like Ben’s and equally appreciate workers like Zach. Our house uses 3 heat pumps so we rely on Ben’s and with service 7 days a week- they have never let me down! 100%”
“Zach, was very clean, very polite, very knowledgeable, he has very good skills set in customer service. Thank you for sending Zach to my home.”
“We have used Ben's services twice now – once to service our air conditioning unit and recently to service our gas furnace. Each time they were nice and prompt on the phone, arrived during the scheduled time (see note below) and did the necessary maintenance needed, nothing more. Never once did they try to upsell us or say we needed something we didn't. The service technicians are top notch! HIGHLY RECOMMEND!!
The only negative thing I can mention (and it's not really that bad) is that they initially tell you over the phone a 4 hr window, but then they follow that up with an email which states a specific one hour window. So I thought our service would be during the one hr window in the email, but they actually came much earlier than that. So just a side note that it would be great if they could get their emails to more accurately reflect the estimated time of arrival.”